ICT Development Directorate

ICT Development Directorate

Our Mission

The University ICT Development Directorate is dedicated to fostering a digital transformation that enhances the University of Hargeisa’s academic, administrative, and research capabilities. We aim to provide reliable, innovative, and secure technology solutions that facilitate learning, improve operational efficiency, and contribute to the university's overall strategic goals. By promoting the use of advanced technologies, we support the university’s commitment to excellence, sustainability, and global competitiveness.
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Our Main Responsibilities:

  • Oversee the planning, implementation, and maintenance of the university’s ICT infrastructure, including networks, servers, and hardware.
  • Promote and support the integration of digital tools into teaching, learning, and research processes, enhancing educational delivery and engagement.
  • Develop, implement, and maintain custom software solutions and university management systems to streamline administrative and academic operations..
  • Ensure the security and privacy of university data and digital resources, implementing best practices in cybersecurity protocols and compliance with relevant standards.
  • Manage the development and improvement of online learning platforms, providing robust and reliable systems for e-learning, remote education, and digital resources.
  • Provide user support services to staff and students, including troubleshooting, helpdesk operations, and technical assistance for ICT-related issues..
  • Lead the development of ICT strategies aligned with the university’s goals, ensuring the adoption of innovative technologies and the effective use of resources.
  • Organize training programs for staff and students on emerging technologies, software applications, and digital literacy to foster a tech-savvy community.
  • Foster research and innovation in the ICT field, supporting collaborations with national and international partners to bring cutting-edge technology to the university.
  • Oversee the management of all ICT resources, ensuring that equipment, software, and licenses are effectively utilized and in line with the university’s needs.