Quality Assurance and Institutionalization Directorate

Quality Assurance and Institutionalization Directorate

Our Mission

The Quality Assurance and Institutionalization Directorate is committed to fostering a culture of continuous improvement, accountability, and excellence across all academic and administrative units of the University of Hargeisa. We ensure that programs, services, and institutional practices meet national and international standards through systematic evaluation, monitoring, and capacity-building processes that drive institutional effectiveness and academic quality.

Our Main Responsibilities:

  • Design, implement, and update institutional quality assurance policies and standards in alignment with national and global benchmarks.
  • Coordinate and support academic departments in preparing for external and internal program accreditations, audits, and evaluations..
  • Regularly assess teaching, research, governance, and administrative performance through structured tools such as KPIs and performance indicators.
  •  Conduct surveys, tracer studies, and stakeholder feedback to evaluate satisfaction and identify areas for improvement.
  • Organize workshops, seminars, and training sessions on quality assurance practices for faculty and administrative staff.
  • Collect, analyze, and report data to support decision-making, planning, and strategic improvement initiatives.
  • Contribute to the formulation of strategic and operational plans by providing quality-related insights and evaluations.
  • Foster awareness, commitment, and ownership of quality assurance practices among all university stakeholders.
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